The Trick to Making Changes That Stick

The Trick to Making Changes That Stick

Article
Over the last year I’ve written on various aspects of effective leadership, including leading with warmth, tackling difficult conversations, following your inner compass and practicing gratitude. I’ve been thinking lately about how we move from setting an intention—whether it’s to get fit or to tackle difficult conversations—to sustaining that change over the long haul. It’s hard for me to make a lasting change, and I’m guessing it’s hard for others. So I wanted to share some of what experts say about how to effectively set goals and give yourself the best chance of maintaining them. Here is some what what I’ve learned: 1. Identify a goal, make it specific, don't make it too big, and write it down. “Studies have documented that individuals with clear, written goals are significantly more…
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New Research About What Great Listeners Do

New Research About What Great Listeners Do

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If you've been coached in the rules of good listening, you may have learned that it is best to stay quiet and not interrupt. Maybe you also learned to repeat back to the other person what you have heard them say. New research, however, suggests that the most effective listeners are those who are involved in a two-way conversation. Jack Zenger and Joseph Folkman analyzed data from a development program designed to help managers become better coaches, and identified the leaders who were considered the best listeners. Then they sifted through their listening behaviors, and those of others in the program, to identify the difference between great and average listeners. According to Zenger and Folkman, "the highest and best form of listening comes in playing the same role for the…
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Assertiveness is Healthy

Assertiveness is Healthy

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Kim, head of sales at a large manufacturing company, was successful, highly intelligent, and driven. Yet, people had started to lose their trust in her. Co-workers were upset that she was chronically late with reviews and feedback they needed, and that she had promised to complete on time. Why do you think this happens?” I asked her when we met for coaching. “I just get caught up in my own work,” she said. “And I don’t like to say no when people ask me to deliver, even when I am unhappy that I’ve been asked to do more.” “I don’t like to say no,” is a common refrain among people who are challenged to be assertive. Kim’s abilities had gotten her far, but she would have a difficult time moving…
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The Surprising Benefits of Creative Activity

The Surprising Benefits of Creative Activity

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I have worked with many very creative clients. I have also worked with clients who, for whatever reason, feel creatively stuck, and are looking for ways to cultivate their ingenuity and imagination. We all understand something about what makes creativity so important—it’s how great art is made, and how brilliant new ideas emerge in business. It’s how the biggest problems are solved. Yet it turns out that there’s another, more fundamental reason why creative activity is important. Being creative makes us feel good, and helps build more creativity. Most of us have felt that good mood that comes when we are caught up in a creative activity, and lately psychologists have been studying this phenomenon in depth. In a recent study, Everyday Creative Activity As a Path to Flourishing, published…
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