Three Things That Can Block Our Empathy
Most of us would like for others to understand, recognize, and share in our feelings, and it can be demoralizing, lonely and painful to experience another person’s lack of empathy. In business, this can affect employees, and can also lead to a poor understanding about what customers might need or want. So how do we get closer to the empathy that makes the world an easier place, and helps our businesses work more smoothly inside and out? For a start, we can look at what blocks the natural empathy inside us. Lack of empathy can be the result of exhaustion, distraction, or stress. But a few common roadblocks to empathy trip people up even when they are feeling great. I have found that paying attention to such roadblocks has helped…