What Can Confusion Tell Us?

What Can Confusion Tell Us?

Article, Uncategorized
Recently I worked with a leader who said that he was confused about an important decision he needed to make. We discussed ways he could figure out an answer, but when I saw him next, he said he was still uncertain, and listed for me some of the pros and cons of making one choice or another. I thought he was getting somewhere with a decision, but in the end he postponed yet again. “I just don’t know what I want to do,” he said. He was far from the first person I’d worked with who was stuck in confusion, which can feel like being trapped in clingy mud. I also knew that, deep down, he had an answer about what he should do. I like to say that confusion is the…
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Research Suggests Employers Seek Candidates With Strong Social Skills

Research Suggests Employers Seek Candidates With Strong Social Skills

Article
Strong cognitive skills--those that can be measured with IQ tests, for instance--are always in demand in the marketplace. However, new research by economists finds that employers are also increasingly searching for applicants with other strengths: "non-cognitive" soft skills such as teamwork, collaboration, and oral and written communication skills.This is a strong affirmation for the leaders I know who have been putting in the work to strengthen their self-knowledge, listening skills, executive presence and other aspects of emotional intelligence."Strong cognitive skills are increasingly a necessary — but not a sufficient — condition for obtaining a good, high-paying job," says David J. Deming, an economist and professor at the Harvard Kennedy School. "You also need to have social skills." One reason for this, he suggests, is that in many jobs there is…
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