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Should Leaders Serve Others?

Many people imagine a leader as a kind of commander going into battle: he or she is facing forward in front, while others surge along behind. Yet I have watched many leaders use this forward march style, only to have their “soldiers” trail behind reluctantly, or not at all. Often, the issue seems to be […]

The Emotionally Intelligent Team

One team seems to be struggling, even though the group holds some of the company’s top employees. Another team is highly productive, driving innovation, and doing it in relative harmony. Why is one team effective while another falters? The answer seems to center on the level of a group’s emotional intelligence. That intelligence is made […]

How are you ‘being’​ as a leader?

I recently brought two peers together for a coaching wrap-up session. They shared highlights of their coaching, including learnings and insights, and talked about what they have lately been choosing to do differently in their organizations and with their teams. I noticed that when we got to the question, “Who are you being now, and […]

Four Traits that Correlate With Leadership Success

A range of traits make up leadership ability, and companies that invest in developing leaders likely want to prioritize among the possibilities. To do this, it is helpful to look at leadership research, such as that of global management consulting firm McKinsey&Company, which has taken on the task of investigating which leadership traits most closely […]

How To Grow Your Executive Presence

In coaching I regularly see very talented leaders whose ideas are critical to a business, but who nevertheless have not yet been invited to the executive team. It’s hard to imagine anything more frustrating at work than making huge contributions, only to be held back. What can be particularly difficult in these situations is that […]

Want to Grow Your Life? Allow Boredom.

In a recent story in Wired Magazine, How Being Bored Out of Your Mind Makes You More Creative, author Clive Thompson describes two recent studies that suggest that working on boring tasks is good for creativity. Writes Thompson, “In one [study], researchers asked a group of subjects to do something boring, like copying out numbers from […]

Conversational Chemistry

Brain science can help leaders understand how to have great conversations. That’s one important message I learned from reading the work of Judith Glaser. Glaser, an executive coach and author of several business books, including Conversational Intelligence, describes the kinds of conversations that activate higher-level intelligence such as trust, integrity, empathy, and good judgment. One […]

Great Bosses Do These Three Things

If one of your resolutions in the New Year is to become an even better boss, new research suggests your employees won’t just be happier as a result—they’ll also become more productive employees. Stanford Business professor Kathryn Shaw worked on a case study with Edward Lazear and Christopher Stanton which used data-driven analysis to study […]

The Trick to Making Changes That Stick

Over the last year I’ve written on various aspects of effective leadership, including leading with warmth, tackling difficult conversations, following your inner compass and practicing gratitude. I’ve been thinking lately about how we move from setting an intention—whether it’s to get fit or to tackle difficult conversations—to sustaining that change over the long haul. It’s […]

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